Privacy :
Aqueous Outdoors will never provide, sell, give, transfer or release your personal information to any third party including credit information, name, address, phone number and E-Mail.
Cancellation Policy :
To cancel an order once it has been submitted, contact us within 24 hours by e-mail at sales@aqueousoutdoors.com or by phone at 951-807-5505.
Delivery/Shipping Policy :
Online orders will only ship within the United States. For all other countries please contact us at sales@aqueousoutdoors.com for a quote on shipping charges.
Aqueous Outdoors Return Policy :
We gladly accept returns within 30 days of the ship date, less labor, service and shipping/handling fees. All returns and exchanges require a Return Authorization issued by Aqueous Outdoors.
We will replace any items that are received defective, damaged or incorrect upon delivery. We cannot accept returns on items that are damaged, abused from wear or replace items that have been lost or stolen. Items must be in "like new" condition.
Please keep in mind that :
* Any credits will be issued to the credit card used for the original purchase.
* It may take up to 1 week from the day we receive your package for your account to be credited.
* Please allow 1-2 billing cycles for the credit to appear on your statement.
* Any discount applied to your original order will be deducted from your refund amount.
* Exchanged items are not eligible for original purchase discounts or promotional prices.
How to make a return :
To process your return, send an e-mail to sales@aqueousoutdoors.com with your contact information. Please state exactly why you are returning the item. We will send you an e-mail with the Return Authorization telling you how to return the item and where to send it.
Making a change to your order :
If you need to make a change to an order, we will do our best to accommodate your requests. Please be aware that it may delay the promised completion date of your original order.
AQUEOUS OUTDOORS
28187 Tristan Dr.
Moreno Valley, CA 92555